Política de reembolso

We stand behind every product we make.

If you don’t love your purchase, you may request a refund or exchange within 30 days of delivery. Simply email us at goodservice@moosestallow.com and we’ll take care of you.

If the scent or texture wasn’t quite right, we’re happy to help you find another product or fragrance that may be a better fit.

To help us resolve your request quickly, please include:

• Your order number
• The product name
• Whether you’d prefer a refund or exchange
• A brief description of the issue
• A photo (if applicable)

Providing this information upfront allows us to respond promptly without unnecessary back-and-forth.

Please note:

• Valid for first-time purchases per product
• Shipping charges are non-refundable
• Refunds are issued to the original payment method

If your order arrives damaged or there’s an issue with your shipment, contact us at goodservice@moosestallow.com and we’ll make it right.